Policies


Three Bears General Store, Inc. takes the privacy and security of our customers very seriously. We provide this Online Privacy and Security Statement ("Statement") because you have the right to know what information we collect, how it is protected, and how it is used.

If you have further questions regarding this Statement, please contact us via:
  • Email at: info@threebearsgeneralstore.com and include your name, telephone number and mailing address so that we can contact you; or
  • Call: at 1-865-453-4734
  • Three Bears General Store, Inc., 2861 Parkway Pigeon Forge, TN 37863 and include your name, mailing address and telephone number so that we can contact you.
Shipping
  • We are running free shipping on orders over $75.00 (This Doesn't include lager items eg: Lamps, etc)
  • There will be a $3.00 surcharge on all orders including free Shipping

Credit Card Information we collect
What we do with it:
  • We use this information for sales only
  • We never retain this information you will always be required to re enter your card details for each time you purchase from our website

Personal Information we collect
We may collect the following information:
  • Name
  • Contact information including email address and or mailing address
  • Phone number
  • Other information relevant to customer surveys and/or offers

How We Use Your Personal Information
We use your Personal Information to respond to and fulfill your requests for Three Bears General Store products and:
  • to send you our email newsletters and specials offers;
  • to contact you about the status of your order;
  • to improve our web site, customer service and merchandise selections

The Personal Information We Share and With Whom We Share It
Three Bears General Store does not share your personal information with outside companies. We do not share your email address except in the case where you are linking to our website from other sites. How You Can Control the Use of Your Personal Information We give you choices and control over the collection and use of your Personal Information. You can update Personal Information, remove your email address from our email marketing list.

How You Can Control Email Marketing You Receive From Us
You have the opportunity to choose to receive email promotions such as our newsletter and / or special offers that can be canceled at any time. If you choose not to sign up for this promotional email service, we will send you only email that relates to a specific purchase or if it is necessary to respond to your email inquires.

Other Types of Information We Gather, How It is Used and Our Use of Cookies
We use technology to collect anonymous, non-personal information about how our site is used. We use this information to improve our site and on occasion we may share this information with our affiliates or other third party companies to show the amount of interest in our site for advertising purposes and to help us plan for technical improvements. This information will not identify you or any other user of our web site as an individual. We use cookies to understand how our site visitors' click to our site and what pages they view during their visit. Cookies allow us to personalize your shopping experience and speed the check out process.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to Other Sites
We may provide links to affiliated entities and on occasion to other sites we think you may enjoy. These sites operate independently of Three Bears General Store, and have established their own privacy and security policies. For the best online experience, we encourage you to review these policies before submitting any Personal Information.

Updates to this Statement
We will update our privacy statement from time to time to reflect changes in our business. If we change how we use your personal information, we will notify you via email.